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Massachusetts: Facts relevant to a bad-faith review

Use this checklist to organize facts that may be relevant to a bad-faith inquiry without deciding intent.

Reviewed: 2026-08-11

How sources are checked →

Deadline context

30 days

Statute

MGL c. 186 § 15B

Review checklist

  • Document dates, statements, charges, records supplied, and communications in one chronology.
  • Separate observed facts from assumptions about motive or intent.
  • Read the current source for the required standard, exceptions, and available remedies.
  • Ask a licensed attorney about applying an intent-based standard to disputed facts.

Frequently asked questions

Questions to check against your Massachusetts records and the current source.

What facts may matter to a bad-faith review?

Use this checklist to organize facts that may be relevant to a bad-faith inquiry without deciding intent. Start with your dates and records, then compare them with the current Massachusetts source.

What is the Massachusetts deadline for deposit return?

30 days after termination of occupancy (30 days).

What remedy language should I review in Massachusetts?

Failures covered by § 15B(6)(a), (d), or (e) trigger three times the deposit or balance due, 5% interest from the due date, court costs, and reasonable attorney fees under § 15B(7). Check every required fact, condition, defense, and notice before relying on that remedy.

Take the next step

Use the checklist above to organize your dates and records, then choose the action that fits what you found.