Trust Center
How ReclaimDeposit protects you
We believe in transparency. This page explains exactly what we do, what we don't do, how we protect your data, and why our pricing is fair.
1What ReclaimDeposit Does
Document Preparation
We help you prepare a professional demand letter based on the information you provide about your security deposit situation.
AI-Powered Analysis
Our AI reviews your case details against state security deposit laws to identify potential issues and calculate possible recovery amounts.
Mail Delivery
We handle physical mail delivery through USPS, including certified mail with return receipt for our Pro tier, providing proof of delivery.
Educational Resources
We provide free tools and guides to help tenants understand their state's security deposit laws.
2What We Don't Do
ReclaimDeposit is not a law firm and does not provide legal advice.
We Are Not Attorneys
We cannot represent you in court, negotiate on your behalf, or provide legal advice about your specific situation.
No Guaranteed Outcomes
We cannot guarantee that your landlord will respond to your letter or that you will recover your deposit. Results vary based on individual circumstances.
No Attorney-Client Relationship
Using ReclaimDeposit does not create an attorney-client relationship. For legal advice, consult a licensed attorney in your state.
3Data Security
Your privacy and data security are important to us. Here's how we protect your information:
Encryption at Rest
Sensitive personal fields are encrypted at rest using industry-standard methods.
Secure Transmission
All data is transmitted over HTTPS with encryption in transit.
Supabase Infrastructure
We use Supabase to host our database and storage with managed security controls.
Data Retention
Saved drafts expire after 30 days and are purged. If you have an account, you can delete stored data from your dashboard.
4Pricing Transparency
We believe in simple, transparent pricing. Here's exactly what you get:
Free
$0
- • Case analysis
- • Deadline calculator
- • Deduction checker
- • State law guides
Basic
$39
- • Professional demand letter
- • PDF download
- • First class mail delivery
- • Email delivery option
Pro
$79
- • Everything in Basic
- • Certified mail with return receipt
- • Delivery tracking
- • Case dashboard
Our costs: We pay third-party delivery, hosting, and AI processing fees. Our pricing reflects these costs and supports ongoing maintenance.
Refund Policy
- •Full refund within 24 hours if your letter has not been mailed yet
- •Once a letter is mailed, we cannot offer refunds as the postal service has already been paid
- •Contact support@reclaimdeposit.com for refund requests
Questions?
We're here to help. Reach out if you have any questions about how ReclaimDeposit works.
Contact Support