What ReclaimDeposit does and what you can verify today
Start here if you want a plain-English view of what the product does, how payment and mailing work, and how support works before checkout.
This page leads with the practical details first: what the software does, how paid delivery works for U.S. renters, what you can verify yourself, and only then the legal boundaries of the service.
Operator context
Who runs ReclaimDeposit
If you're a U.S. renter validating legitimacy before paying, start with the named operator, the business setup, and the support path that stays visible before checkout.
Operator
James Cobianchi
Named operator for the ReclaimDeposit checkout and support flow.
Business setup
Individual operator
ReclaimDeposit serves U.S. renters with public pricing, refund rules, and USPS workflow details before checkout.
Support for buyers
support@reclaimdeposit.comPricing, refund rules, and support stay public before checkout.
Visit the support page →We aim to respond within 1-2 business days.
Sample artifacts
Sample outputs and delivery proof
Trust improves when buyers can inspect the actual artifact shapes first: sample PDF pages, the review-first workspace, and the certified-mail proof that Pro adds.
RE: Security deposit demand for [Property Address]
Based on the timeline and documents provided, the deposit return deadline has passed and required support for the claimed deductions was not delivered.
Starter includes this personalized PDF immediately after checkout.
Basic and Pro add the structured court-prep package around the letter.
Review-before-mail workspace
Paid and ready for review
Nothing is mailed automatically on Basic or Pro. Review comes first.
USPS Certified Mail Receipt
Tracking #7020 1290 0001 2345 6789
Mailed
Jan 15, 2026
Delivered
Jan 18, 2026
Return Receipt Signed
Signature on file shows your landlord received your demand letter on the recorded date, which creates documented proof of delivery for small claims.
These are illustrative product samples. Actual outputs are personalized from your state, facts, and selected tier.
No testimonial wall yet
We do not publish testimonials, user quotes, or case studies until they are tied to a verified customer and a real documented outcome.
1What the product actually does
Statute-aware analysis
We compare your answers against state security-deposit rules to flag deadlines, notice gaps, and deduction issues.
Personalized document generation
Starter delivers a demand letter PDF with the facts you entered and the state-specific citations tied to your case.
Review-first delivery workflow
Basic and Pro keep the letter in your hands first. You review it, then explicitly approve USPS delivery if you want us to send it.
Court-ready paid tooling
Paid packages unlock evidence-package tools, exports, and delivery proof based on the tier you choose.
2How the paid flow works
Run the analysis first
The intake flow shows the first state-specific result before checkout, so buyers see timing and compliance value before paying.
Choose a package with a clear promise
Starter: Starter includes instant PDF download and DIY sending. Basic: Basic adds review plus USPS First Class Mail after approval. Pro: Pro adds USPS Certified Mail with Return Receipt and delivery proof.
Review before action
The confirmation page spells out what happens after payment, including refund timing and the fact that mail is not sent automatically on Basic or Pro.
Download or approve delivery
Starter ends with immediate PDF access. Basic and Pro unlock review first, then USPS delivery only after explicit approval.
3What you can verify today
Public package details
Pricing, package names, and delivery promises are public and consistent across the site.
View pricing →State-law source pages
State pages and templates surface the underlying rules, deadlines, and statute citations used in the product.
Browse state laws →About and support path
The About page explains the product background, and support stays reachable at support@reclaimdeposit.com.
Read about ReclaimDeposit →Privacy, terms, and refunds
Privacy Policy and Terms describe data handling, third-party providers, payment rules, and refund boundaries in plain English.
Read privacy policy →4Pricing and refund rules
Package names, pricing, and delivery rules are public. Here's the commercial story in one place.
Free
$0
- • Case analysis
- • Deadline calculator
- • Deduction checker
- • State law guides
Starter
$19
- • Personalized demand letter PDF
- • State-specific legal citations
- • Instant download after checkout
- • DIY delivery: send it yourself when ready
Basic
$39
- • Everything in Starter
- • Review your letter before we mail it
- • USPS First Class Mail after approval
- • Evidence package tools and paid exports
Pro
$79
- • Everything in Basic
- • USPS Certified Mail with Return Receipt after approval
- • Delivery tracking and proof of delivery
- • Dashboard and document vault when signed in
Refund rule: Full refund within 24 hours if your letter has not been mailed yet. After mailing is initiated, postage and delivery costs are already incurred and are not refundable.
5Data security and retention
Encryption at rest
Sensitive personal fields are encrypted at rest using industry-standard methods.
Secure transmission
All data is transmitted over HTTPS with encryption in transit.
Named infrastructure providers
We use Supabase for auth/database/storage, Stripe for payments, Lob/USPS workflows for mail, and Resend for transactional email.
Draft retention window
Saved drafts expire after 30 days and are purged. Signed-in users can also delete stored data from the dashboard.
6Limits and legal boundaries
ReclaimDeposit is a self-service document and workflow tool, not a law firm.
Not a law firm
ReclaimDeposit does not provide legal advice, represent you in court, or negotiate with your landlord for you.
No guaranteed outcomes
Landlord responses and recovery amounts depend on the facts, documentation, and local law in your situation.
You still review the final facts
You remain responsible for checking names, addresses, dates, amounts, and any final delivery decision before you use the product.
Questions?
Need help with a U.S. security-deposit workflow, a refund question, or a delivery issue? Read the About page or email support directly.
We aim to respond within 1-2 business days.