A plumber's findings, maintenance history, condition of the pipes, and evidence of foreign objects or misuse can help distinguish property maintenance from tenant-caused damage.
Facts that may support the charge
- Clogs caused by foreign objects (wipes, toys) with plumber documentation
- Broken fixtures caused by impact or misuse
- Damage from tenant negligence that caused a leak (case-specific)
Questions and warning signs
- Charging for slow drains or aging fixtures with no cause evidence
- No plumber report describing what caused the problem
- Bundling plumbing work unrelated to the unit's condition
What to ask for
- Plumber report describing cause of the clog/leak
- Invoice and parts list
- Photos (if any) taken by the plumber/landlord
How to review or dispute it
- Request the plumber's findings and invoice details.
- Dispute charges that look like maintenance or aging infrastructure.
- Ask for proof the problem was caused by tenant actions.
If you want to challenge the charge in writing, customize the dispute template. Use a full demand letter when you are ready to request repayment by a specific date.
Tip: Use the Deduction Checker to review the amount and record which supporting documents are missing.