Cleaning is one of the most common (and most abused) security deposit deductions. The key issue is whether the unit was left materially dirtier than move-in condition, and whether the landlord can prove the work and cost.
When the charge can be legitimate
- Heavy grime, trash, or debris beyond normal use
- Odors or stains requiring remediation caused by tenant neglect
- Appliances left in unusable condition (e.g., thick grease, rotting food)
Red flags
- Flat "cleaning fee" with no explanation
- Charging for routine turnover cleaning that happens for every tenant
- Invoice missing dates, unit address, or itemization
What to ask for
- Itemized statement describing what was cleaned and why it was necessary
- Receipts/invoices and the date of service
- Before/after photos (or move-in/move-out comparison)
How to dispute
- Request itemization and supporting documentation.
- Attach move-out photos showing actual condition.
- Ask what the unit looked like at move-in (move-in checklist/photos).
Start with the dispute template, then escalate to a demand letter if the landlord won't correct it.
Tip: Use the Deduction Checker to sanity-check how the landlord calculated the charge.