Hanging pictures is ordinary use, and small nail holes are often considered normal wear — especially when there aren't dozens of holes or major wall damage.
When the charge can be legitimate
- Excessive holes (dozens) requiring significant patching
- Large anchors or wall damage requiring drywall repair
- Holes accompanied by other unusual damage (gouges, broken corners)
Red flags
- Charging a full repaint for a few small nail holes
- No photos or a vague "wall repair" line item
- Charging for routine repainting after a multi-year tenancy
What to ask for
- Photos showing the number/size of holes and locations
- Invoice detailing labor/materials (patch vs repaint) and scope
- Move-in photos showing prior holes/conditions
How to dispute
- Dispute the scope (few holes vs extensive damage).
- Dispute repainting charges if it looks like routine turnover.
- Attach your move-out photos showing actual condition.
Start with the dispute template, then escalate to a demand letter if the landlord won't correct it.
Tip: Use the Deduction Checker to sanity-check how the landlord calculated the charge.