Pets can cause legitimate damage, but landlords still must prove the damage and charge reasonable amounts. Pet odors, stains, and scratches are the most common categories.
When the charge can be legitimate
- Urine stains/odor requiring remediation supported by invoices
- Scratches/chewing that requires repair beyond normal wear
- Flea treatment needed due to tenant's pet and supported by proof
Red flags
- Charging for "pet odor" with no inspection notes, photos, or invoice
- Charging full replacement for old items (e.g., carpet) without depreciation
- Vague "pet treatment" line items with no vendor details
What to ask for
- Photos and inspection notes documenting the damage
- Cleaning/remediation invoices and dates of service
- Item age/installation dates for anything replaced (carpet, blinds)
How to dispute
- Request proof tying the issue to pet damage (not ordinary wear).
- Dispute full replacement charges where depreciation should apply.
- Ask for vendor invoices and scope details for any remediation.
Start with the dispute template, then escalate to a demand letter if the landlord won't correct it.
Tip: Use the Deduction Checker to sanity-check how the landlord calculated the charge.