Compare a professional-cleaning charge with the unit's move-in and move-out condition, the specific work performed, the lease, and the documented amount.
Facts that may support the charge
- The unit was left significantly dirty compared to move-in condition
- Cleaning addressed tenant-caused mess beyond ordinary use
- The landlord can document the work performed and actual cost
Questions and warning signs
- Flat cleaning fee with no itemization
- Invoice that doesn't reference your unit/address
- Charges that look like routine turnover cleaning
What to ask for
- Itemized list of what was cleaned and why it was needed
- Invoice/receipt and date of service
- Before/after photos (or inspection notes) showing condition
How to review or dispute it
- Request itemized cleaning scope and invoice proof.
- Attach move-out photos showing condition at surrender.
- Dispute any charges that appear to be routine turnover cleaning.
If you want to challenge the charge in writing, customize the dispute template. Use a full demand letter when you are ready to request repayment by a specific date.
Tip: Use the Deduction Checker to review the amount and record which supporting documents are missing.