Compare the wall condition with move-in records, the length of the tenancy, the cleaning performed, repainting scope, and documented cost.
Facts that may support the charge
- There are heavy stains, grime, or smoke residue beyond normal use
- Walls require extra cleaning due to tenant-caused conditions
- Invoice documents scope and cost of wall-specific cleaning
Questions and warning signs
- No explanation of why wall washing was separate from planned repainting or ordinary turnover
- No photos showing wall condition
- Flat "cleaning" fee with no breakdown
What to ask for
- Photos of walls at move-out
- Invoice/work order and scope of wall washing performed
- Move-in documentation to compare baseline condition
How to review or dispute it
- Request photos and scope for wall-specific cleaning.
- Attach your move-out wall photos (wide + close-ups).
- Dispute routine turnover cleaning charges without proof.
If you want to challenge the charge in writing, customize the dispute template. Use a full demand letter when you are ready to request repayment by a specific date.
Tip: Use the Deduction Checker to review the amount and record which supporting documents are missing.