Window/screen charges can be legitimate when there's clear tenant-caused damage. But landlords still need proof, and replacement costs should be documented and proportional to the actual damage.
When the charge can be legitimate
- Broken glass from impact or misuse
- Torn screens caused by pets or tenant actions
- Missing screens or damaged frames requiring repair
Red flags
- No photos or condition report documenting the damage
- Charging for full window replacement when only a screen needed repair
- No invoice or vendor details for the repair
What to ask for
- Photos showing damage and whether it existed at move-in
- Repair invoice and details (glass vs screen vs frame)
- Proof of parts/material costs if itemized
How to dispute
- Dispute the scope (screen repair vs full replacement).
- Request vendor invoice and proof the damage wasn't pre-existing.
- Attach move-in/move-out photos if available.
Start with the dispute template, then escalate to a demand letter if the landlord won't correct it.
Tip: Use the Deduction Checker to sanity-check how the landlord calculated the charge.