Compare the claimed damage with move-in and move-out records, repair options, the affected components, and the documented cost.
Facts that may support the charge
- Broken glass from impact or misuse
- Torn screens caused by pets or tenant actions
- Missing screens or damaged frames requiring repair
Questions and warning signs
- No photos or condition report documenting the damage
- Charging for full window replacement when only a screen needed repair
- No invoice or vendor details for the repair
What to ask for
- Photos showing damage and whether it existed at move-in
- Repair invoice and details (glass vs screen vs frame)
- Proof of parts/material costs if itemized
How to review or dispute it
- Dispute the scope (screen repair vs full replacement).
- Request vendor invoice and proof the damage wasn't pre-existing.
- Attach move-in/move-out photos if available.
If you want to challenge the charge in writing, customize the dispute template. Use a full demand letter when you are ready to request repayment by a specific date.
Tip: Use the Deduction Checker to review the amount and record which supporting documents are missing.