Save a copy of the request even if a walkthrough is unavailable. Also make sure you've provided a forwarding address (template: forwarding address letter).
Copy/paste template
Subject: Request for Move-Out Walkthrough / Final Inspection — [RENTAL ADDRESS] Date: [DATE] To: [LANDLORD / PROPERTY MANAGER NAME] [LANDLORD ADDRESS OR EMAIL] Hello [LANDLORD NAME], I moved out of [RENTAL ADDRESS] on [MOVE-OUT DATE]. I am requesting a move-out walkthrough / final inspection (or written confirmation of the unit’s condition) for the security deposit return process. Please let me know: 1) Available dates/times for the walkthrough, and 2) How and when you will provide the itemized statement and security deposit refund (if any). My forwarding address is: [YOUR FULL NAME] [FORWARDING ADDRESS] [CITY, STATE ZIP] Thank you, [YOUR FULL NAME] [PHONE NUMBER — optional] [EMAIL — optional]